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Sony aibo ERS-1000

A robotic dog for companionship and interaction. It suits people wanting a robot pet, rather than chores; regional subscriptions and support are part of ownership.

Model familyERS-1000; bundle suffixes identify different sales packages.Manufacturer source
Online serviceUS bundles described with a three-year AI Cloud Plan.Manufacturer source
Owner toolsMy aibo app/web service and an ERS-1000 help guide.Manufacturer source

Recorded specifications, with their source limits. These are not our measurements. See all specifications and configurations

Price and availability

No current delivered price or availability has been confirmed here. Ask for a dated quote for the exact package.

ERS-1000 robots photographed in 2018. Colours, accessories and service availability vary by region and date.
Image and creditERS-1000 robots photographed in 2018. Colours, accessories and service availability vary by region and date. Photograph: KKPCW. Original photograph · CC BY-SA 4.0. Resized for display; no other changes.
Test track0 attempts run

We have not physically tested this robot. The task plan below is a starting point, subject to the exact unit and supported functions.

See the proposed test track

On the ROBODROMO
test track

Three proposed tasks. Ten attempts at each suitable task, with the outcome, time and human help recorded. Confirm the exact robot, software and safe setup first. These tasks are not evidence that this robot can do them.

Not scheduled · no results yet

Agree one task supported by the exact model

Proposed task. 0 of 10 attempts run.

Repeat the agreed task with the same setup

Proposed task. 0 of 10 attempts run.

Record all help needed to start and finish

Proposed task. 0 of 10 attempts run.

Pick a square to see what each attempt will record.

What each square will show

Finished without extra helpNeeded a person’s helpFailedNot run yet

Keep the conditions visible

Name the control mode, surface, object or prompt and every intervention. Ten attempts are an initial result, not proof of long-term reliability.

Read our proposed test method

How much do we really
know?

Separate our own tests from published claims and the limits of the evidence. The counts below describe records, not performance or confidence scores.

01 / The assessment

What the evidence supports.

Capability and readiness are separate. These written findings are not a numerical rating or a physical test.

Capability

What can it actually do?

A week-long reviewer reported spontaneous indoor interaction and movement, inconsistent responses and an unsuccessful overnight docking outcome.

Read the source-based assessment

Readiness

Could you use it in real life?

Historical companionship use is reported. Current everyday readiness remains unestablished in this assessment; a 2019 review cannot settle current reliability.

Read the source-based assessment
A clear limit

Independent written hands-on report with affiliate links. Firmware was unspecified; no footage reviewed in this pass.

Know the exact robot

The name alone may not tell you which hardware, software or support you get. Keep editions and optional equipment separate.

Specifications and configuration

Technical reference

Specifications and configuration

The figures and features below come from the named sources. They are not independent measurements. Optional hardware and conflicting revisions are kept separate.

Documented technical details and configuration limits
Item Documented detail Evidence
Offline operation Sony states that aibo retains some operation without its cloud connection, while learning and cloud functions are unavailable during that period. Source 1

An omitted measurement has not been verified; it does not mean zero or unsupported. Check the exact hardware edition and documentation before ordering or designing around it.

The exact model and configuration

The exact model

Meet Sony aibo ERS-1000

Sony's FAQ explicitly names ERS-1000 and separates US product bundles from older AIBO generations. Regional model and service assumptions must stay attached. Sony announced that Japanese sales of the ivory-white ERS1000/W would end once stock runs out; it said related services would continue. Do not generalise the Japanese sales state to US units.

Further assessment notes

Evidence and practical use

Robodromo assessment

Desk assessment: 31 October 2026. ERS-1000; household review from April 2019.

What the evidence describes
A week-long reviewer reported spontaneous indoor interaction and movement, inconsistent responses and an unsuccessful overnight docking outcome.
Human help and setup
Some behaviour was self-initiated. Owner attention may be needed when docking fails; current frequency is unknown.
What remains uncertain
Current firmware/owner evidence, docking reliability and region-specific support.
Readiness
Historical companionship use is reported. Current everyday readiness remains unestablished in this assessment; a 2019 review cannot settle current reliability.

This is an assessment of documented evidence, not a Robodromo physical test. Unresolved evidence does not mean the robot cannot perform the task. Source material has not been freshly rechecked for this publication.

Supporting sources

Assessment method and full directory

Setup, support and daily use

04 / Living with it

Right robot, right expectations.

What ownership could involve

Treat the robot, cloud service and regional repair route as one ownership decision. Sony’s US FAQ describes cloud-based learning and functions. Check current subscription terms, account transfer and repair eligibility for any used or imported unit. Temporary disconnection does not establish what remains after a subscription expires.

Support, software and repairs

Sony’s regional FAQ separates the First Litter bundle from later US packages. Confirm current subscription renewal, used-device account transfer, battery servicing, repair eligibility and region before importing. US or Japanese cloud/service terms do not establish UK support. Some FAQ launch details are historical; do not treat old bundle contents as every current offer.

Questions still open

What needs checking before you decide.

  • Review current owner tests and failure behaviour
  • Read region-specific cloud terms and repair policy
  • Record tested firmware
  • Confirm exact current regional package
  • Temporary loss of connectivity and expiry of the cloud contract are different conditions. Do not infer post-expiry retained functions from disconnected operation. Japanese sales ending does not establish immediate service shutdown.
Have evidence or a correction?
Compare this model side by side

See it in action

Our filmed attempts will appear after testing. Existing footage below keeps its original description and limitations.

See the robot

aibo ERS-1000 Unboxing and Setup | Sony

Play video

Published by Sony Electronics. Sony unboxing and setup guide for ERS-1000. Regional service availability differs.

Open video separately · Video source

Before you buy

Get these answered in writing by the seller. Tick them off as you go.

0 of 6 answered

Your checklist records your progress. A tick is not verification by ROBODROMO.

Sources and checks

A check date tells you when a source was read. It does not mean every claim, price or offer is unchanged today.

Sources and checks

03 / Recorded evidence

The latest checks on file.

Dates below describe the recorded checks. They do not mean the manufacturer’s page was checked today.

  1. electronics.sony.com

    Q5 product identity; Q18 cloud-based AI service; Q19–Q20 regional operation and availability

    Source checked 2026-10-26
  2. direct.sony.com

    Q18

    Source checked 2026-10-28
  3. info.aibo.sony.jp

    Notice; corroborating Japanese homepage https://aibo.sony.jp/

    Source checked 2026-10-28
  4. info.aibo.sony.jp

    Clarification

    Source checked 2026-10-28
  5. Manufacturer specifications and support

    Exact-model specification/support passages in official source; numerical claims are manufacturer figures.

    Source checked 2026-10-31
  6. Video and publisher attribution

    YouTube title and publisher checked against the named model. Sony unboxing and setup guide for ERS-1000. Regional service availability differs. Not watched in full; not an independent performance assessment.

    Source checked 2026-10-31
How sure are we?

6 linked sources. Read the claims and their limits below. A source count is not a confidence score.

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Sony aibo ERS-1000

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