Bear says Servi Plus detects obstacles and reroutes, carries up to 40 kg total at up to 10 kg per tray, and uses suspension for food and liquid delivery over thresholds up to half an inch. These are maker claims, not observed task results.
Source 1Bear Robotics Servi Plus
A wheeled delivery robot for restaurants supporting their staff. It suits carrying loads between set points, but people still need to load it and manage the service.
Recorded specifications, with their source limits. These are not our measurements. See all specifications and configurations
No current delivered price or availability has been confirmed here. Ask for a dated quote for the exact package.

Image and credit
Manufacturer image and sourceWe have not physically tested this robot. The task plan below is a starting point, subject to the exact unit and supported functions.
See the proposed test trackOn the ROBODROMO
test track
Three proposed tasks. Ten attempts at each suitable task, with the outcome, time and human help recorded. Confirm the exact robot, software and safe setup first. These tasks are not evidence that this robot can do them.
Complete one supported service task
Proposed task. 0 of 10 attempts run.
Repeat with a second supported destination or input
Proposed task. 0 of 10 attempts run.
Restart the task and record all operator help
Proposed task. 0 of 10 attempts run.
Pick a square to see what each attempt will record.
We will record the outcome, time, control mode, human help, safety stops, exact hardware and software, conditions and full video.
Proposed attempt; not run Only proceed if the exact unit supports the task and the setup is suitable. Keep remote control, scripted operation and autonomous operation separate. A completed attempt alone does not prove autonomy.What each square will show
Keep the conditions visible
Name the control mode, surface, object or prompt and every intervention. Ten attempts are an initial result, not proof of long-term reliability.
Read our proposed test methodHow much do we really
know?
Separate our own tests from published claims and the limits of the evidence. The counts below describe records, not performance or confidence scores.
Tested by ROBODROMO
We have not physically tested this robot. No performance score or measured attempt is available.
See the proposed test track01 / The assessment
What the evidence supports.
Capability and readiness are separate. These written findings are not a numerical rating or a physical test.
Capability
What can it actually do?
The specific maker claims and any independent observations are listed below. We have not run our own task tests on this robot.
Read the source-based assessmentReadiness
Could you use it in real life?
Intended use: Staff-assisted tray delivery. Dependable everyday use has not been established by the evidence reviewed. Assess routes, loading, intervention and service response in a venue. Capacity and autonomous-navigation claims do not measure reliability.
Read the source-based assessmentThis is a research profile based on the sources below, not a hands-on test. Maker claims remain attributed to the maker; they do not prove repeatable performance in your home or workplace.
02 / Can it actually do it?
The claims, with their context.
The wording below keeps each source’s limits. A demonstration, a maker’s claim and a repeatable real-world result are different things.
Bear lists a 65 cm minimum passage, 2–4 configurable trays, 10–12 hours battery life and auto or wired charging; actual configuration and conditions matter.
Source 2Bear says installation includes mapping and training, and its general Servi FAQ describes high-speed internet for mapping, analytics and feedback. Ask which rental services and warranty terms apply to the country and contract.
Source 3The version 1.1.1 manual warns users to avoid moisture exposure, keep children from riding, and use the emergency stop for a malfunction. It does not establish a blanket safety certification.
Source 4Check the original sources
Every source keeps its original check date. Manufacturer information, research configurations and independent observations have different limits.
Open the source listKnow the exact robot
The name alone may not tell you which hardware, software or support you get. Keep editions and optional equipment separate.
Specifications and configuration
Technical reference
Specifications and configuration
The figures and features below come from the named sources. They are not independent measurements. Optional hardware and conflicting revisions are kept separate.
| Item | Documented detail | Evidence |
|---|---|---|
| Payload and threshold claim | Bear says Servi Plus detects obstacles and reroutes, carries up to 40 kg total at up to 10 kg per tray, and uses suspension for food and liquid delivery over thresholds up to half an inch. These are maker claims, not observed task results. | Source 1 |
| Clearance, trays and power | Bear lists a 65 cm minimum passage, 2–4 configurable trays, 10–12 hours battery life and auto or wired charging; actual configuration and conditions matter. | Source 2 |
| Installation and connectivity | Bear says installation includes mapping and training, and its general Servi FAQ describes high-speed internet for mapping, analytics and feedback. Ask which rental services and warranty terms apply to the country and contract. | Source 3 |
An omitted measurement is unknown in this review, not zero or unsupported. Check the exact hardware edition and documentation before ordering or designing around it.
53.5 × 59 × 123 cm; minimum passage width 65 cm.
Manufacturer source10 kg per tray, 40 kg total; two–four configurable trays.
Manufacturer source0.1–1.2 m/s; thresholds up to half an inch are advertised.
Manufacturer sourceTen–twelve hours battery life; four–six hours charging; automatic or wired charging.
Manufacturer source10.4-inch screen; external tablet or attached touchscreen.
Manufacturer sourceThe exact model and configuration
The exact model
Meet Bear Robotics Servi Plus
Servi Plus is a distinct high-capacity Servi model; compare the exact configuration with original Servi and Servi Q. Confirm hardware, software and tray configuration before applying any claims; the manual is version 1.1.1 and may not describe a current unit.
Further assessment notes
Setup, support and daily use
04 / Living with it
Right robot, right expectations.
What ownership could involve
This is a staffed venue workflow, not a general-purpose home assistant. Check the proposed route, clearances, thresholds, floor condition and charging location in the actual venue; staff must load and unload trays and manage exceptions. Obtain an itemised local offer covering installation, mapping, training, support response, warranty, software updates, connectivity, accessories and any subscription. Bear lists Servi broadly in Europe but that does not establish UK availability or terms for this exact model. Its general FAQ calls for high-speed internet for mapping, analytics and feedback; confirm offline behaviour, data handling and retention for the proposed configuration. The product page says tray components are dishwasher safe, while the older manual advises against putting tray pads in a dishwasher; establish the exact component and current cleaning instructions. No public price, UK terms or independent operating cost verified.
Support, software and repairs
Bear offers software fixes and several purchase/subscription warranty terms, rather than one universal warranty. Confirm the installation, mapping, staff training, network, maintenance and local support package in the contract. Trays are described as dishwasher safe; that does not apply to the robot body.
Questions still open
What needs checking before you decide.
- No independent repeated delivery, intervention or safety assessment; no video footage watched.
- UK availability, price, service response, data handling and exact revision remain unknown.
- The product page and manual differ in cleaning language; component-specific and current instructions need confirmation.
See it in action
Our filmed attempts will appear after testing. Existing footage below keeps its original description and limitations.
See the robot
Servi Plus Workflow Demo
Play video
Published by Bear Robotics, Inc.. This presentation shows the named robot. Demonstrated functions and accessories may depend on the configuration and software version.
Before you buy
Get these answered in writing by the seller. Tick them off as you go.
Your checklist records your progress. A tick is not verification by ROBODROMO.
Sources and checks
A check date tells you when a source was read. It does not mean every claim, price or offer is unchanged today.
Sources and checks
03 / Recorded evidence
The latest checks on file.
Dates below describe the recorded checks. They do not mean the manufacturer’s page was checked today.
- bearrobotics.ai Source checked 2026-10-27
- bearrobotics.ai Source checked 2026-10-27
- bearrobotics.ai Source checked 2026-10-27
- es.bearrobotics.ai Source checked 2026-10-27
- bearrobotics.ai Source checked 2026-10-27
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Manufacturer specifications and support
Exact-model specification/support passages in official source; numerical claims are manufacturer figures.
Source checked 2026-10-31 -
Video and publisher attribution
YouTube title and publisher checked against the named model. Not watched in full; not an independent performance assessment.
Source checked 2026-10-31
No recorded sources in this filter.
7 linked sources. Read the claims and their limits below. A source count is not a confidence score.
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