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Sony — robots, ownership and questions

Sony’s aibo is a companion-robot dog. Regional bundles, cloud-service subscriptions, account transfer and repair eligibility need to be checked for the ERS-1000’s intended market.

No verified manufacturer representative response has been published through this programme. Page claims and replies are reviewed before publication. ROBODROMO retains editorial control.

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Sony aibo ERS-1000

A robotic dog for companionship and interaction. It suits people wanting a robot pet, rather than chores; regional subscriptions and support are part of ownership.

Purchase stage: Not established. The representative specification/support check does not establish current exact-package orderability, stock or completed deliveries.

Price, software and support notes

Price: No comparable current exact-configuration public purchase price verified in this pass.

Unknown; quotation, regional terms or exact configuration still needed.

Regional scope: US regional FAQ reviewed. US/Japanese subscriptions, warranty and repairs do not establish UK support.

Software: Confirm current subscription renewal, used-device account transfer, battery servicing, repair eligibility and region before importing. US or Japanese cloud/service terms do not establish UK support.

Support: Sony’s regional FAQ separates the First Litter bundle from later US packages. Confirm current subscription renewal, used-device account transfer, battery servicing, repair eligibility and region before importing. US or Japanese cloud/service terms do not establish UK support. Some FAQ launch details are historical; do not treat old bundle contents as every current offer.

Source check: 2026-11-01 · Direct source text checked. Source dates and incomplete access are not evidence of a tested capability.

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Questions for Sony

These questions are open. No reply has been invented or attributed to the maker.

  1. What exactly is included in the currently supplied model and edition?
  2. Which advertised tasks work autonomously, and which require remote control or human assistance?
  3. Which functions work without internet, a cloud account or a paid subscription?
  4. Which countries can you currently supply, and what is the complete purchase and recurring-cost basis?
  5. Where do repairs go, which parts can owners obtain and what warranty applies in their country?
  6. What software updates do you commit to, and is a support end date published?
  7. Can you provide an original task recording that shows setup, all attempts and human help?
  8. Who is authorised to answer public questions and discuss a possible independent review loan?

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Commitments and evidence

We keep dated public commitments separate from completed delivery or independently observed results. Where a record above contains a launch estimate or reported shipping, read its source and regional limits. No scored promise-keeping rating is assigned.