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MIXI — robots, ownership and questions

Japanese company behind the Romi companion robot. The Lacatan model has a separate body price and recurring cloud membership.

No verified manufacturer representative response has been published through this programme. Page claims and replies are reviewed before publication. ROBODROMO retains editorial control.

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MIXI Romi Lacatan

A conversational companion for Japanese-market buyers comfortable with a subscription. Cloud service adds to ownership costs.

Purchase stage: Not established. The representative source identifies this model or its documentation. A current regional order, completed delivery and stock position were not established by this pass.

Price, software and support notes

Price: 1 November 2026 Japanese maker page: Romi Lacatan body ¥98,780 including tax; required cloud membership ¥1,958/month or ¥19,580/year including tax. These are Japanese prices, not a UK delivered offer.

Lacatan body including Japanese tax; recurring cloud membership is extra and required. No UK landed price.

Regional scope: Japanese maker offer; UK ordering and support not established.

Software: No model-specific software entitlement, licence or update-support end date was established in the selected source.

Support: MIXI’s FAQ says a failed monthly payment moves Romi into the free simple mode, disabling conversation until a valid payment method is registered and the speaking service restarted. Budget for the service as well as the robot. Confirm Lacatan-specific plan terms, country eligibility and what remains usable without the paid service.

Source check: 2026-11-01 · Direct source text checked. Source dates and incomplete access are not evidence of a tested capability.

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Questions for MIXI

These questions are open. No reply has been invented or attributed to the maker.

  1. What exactly is included in the currently supplied model and edition?
  2. Which advertised tasks work autonomously, and which require remote control or human assistance?
  3. Which functions work without internet, a cloud account or a paid subscription?
  4. Which countries can you currently supply, and what is the complete purchase and recurring-cost basis?
  5. Where do repairs go, which parts can owners obtain and what warranty applies in their country?
  6. What software updates do you commit to, and is a support end date published?
  7. Can you provide an original task recording that shows setup, all attempts and human help?
  8. Who is authorised to answer public questions and discuss a possible independent review loan?

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Commitments and evidence

We keep dated public commitments separate from completed delivery or independently observed results. Where a record above contains a launch estimate or reported shipping, read its source and regional limits. No scored promise-keeping rating is assigned.